I wish I knew the ground rules with women; do I call you women? Ladies? Girls? Guys?
Do I pull out the chair for a woman or don’t I?
Is it okay to talk to women about their families at work?
Most men work in a hierarchical male work paradigm, but the rules are changing and the female workforce is growing and men know it.That leaves most men confused.Lots of men say they were brought up to show respect for women, but when this respect from their upbringing comes to the surface, they get mixed signals from women. This leaves men wondering what they are supposed to do.
There are 5 main challenges based on research that men have in dealing with woman – some of these may make you bristle. Last week we talked about Challenge 1: Men feel they have to be careful; Today we will tackel the second one:
Men feel confused!
Over and over again, men report that:
They are brought up to be polite and considerate to women but get mixed signals from women when they behave that way;
What they learn from their mother, sister or spouse doesn’t always apply to their female colleagues;
They want to help women out by, say, offering them a ride home, but are afraid they will seem like they are coming onto them;
They don’t know how a physical contact will be interpreted;
They feel that they have to be on guard when it comes to dealing with women.
And women’s reaction to this is:
Women don’t understand that what men are telling them is that when they deal with other men at work, the rules and procedures are fairly simple: when men are together there are certain norms and expectations everyone just follows. Lots of men wonder whether these “men’s rules” are still appropriate in the workplace but between men, they work and they supply men with a comfort zone.
Men say that they don’t spend a lot of time thinking about things like “how to deliver the message” to other men. Women are often not aware of men deliberating to such an extent when they are dealing with women. For men, when dealing with women, this communication process becomes much more complicated. They get different reactions from different women in different situations – or even from the same type of women. This leaves men confused and desperately seeking a set of rules they can apply whenever they are dealing with women.
The insight for women – when men are confused about the rules of how to act with women, or how to communicate things to women, they often end up not saying what they mean for fear of being misunderstood.That solves one problem, but creates another: it makes women feel excluded.When men behave with reluctance or hesitance, women feel they are being left out of the loop and pushed out of inner circles where decisions are being made.Women have to realise that this is not intended.When asking questions for example, women should put them in an open ended and non blaming way so that they feel included.As we will see later, being included is what women report as one of their main challenges in dealing with men!
The insights for men – men have to accept that there is no single set of rules for working with women. As soon as you start to apply a single set of rules, women will sense it and they won’t like it. Instead, men should try to deal with women as they would with any client or customer: have your antenna up; be constantly aware and looking for feedback. Engage, be interested and ask for information.